GEN 1  NATIONAL REGULATIONS AND REQUIREMENTS

GEN 1.1 DESIGNATED AUTHORITIES

1 The addresses of the designated authorities concerned with facilitation of international air navigation are:

  1. Civil Aviation

    Department for Transport

    Post:

    Great Minster House, 76 Marsham Street, London. SW1P 4DR

    Tel: 020-7944 8300 (Main Switchboard) (Office Hours: 0830-1730)

    Tel: 020-7944 5999 (Out of Office Hours)

    Fax: 020-7944 9643

    AFS: EGGCYAYX

    Civil Aviation Authority

    Post:

    Headquarters, Aviation House, Gatwick Airport South, West Sussex. RH6 0YR

    Tel: 0330-022-1500

    AFS: EGGAYAYX

    Civil Aviation Authority

    Post:

    Legal Department, 5th Floor, 11 Westferry Circus, London, E14 4HD

    Civil Aviation Authority

    Post:

    Safety Regulation Group, Aviation House, Gatwick Airport South, West Sussex. RH6 0YR

    Tel: 01293-567171

    Fax: 01293-573999

    AFS: EGGRYAYX

    Civil Aviation Authority (Scottish Office)

    Post:

    7 Melville Terrace, Stirling. FK8 2ND

    Tel: 01786-431410

    Fax: 01786-448030

  2. Meteorology

    The Civil Aviation Authority is the Met Authority for the United Kingdom. Met forecasting and climatological services for civil aviation are provided by the Met Office as the service provider for the Civil Aviation Authority.

    See GEN Section 3.5

  3. Customs and Excise

    Post:

    HM Revenue and Customs, CITEX Written Enquiries team, Crownhill Court, Tailyour Road, Plymouth, PL6 5BZ

    Tel: 0845-010 9000

    Email: www.hmrc.gov.uk - see under ‘contact us’

  4. Immigration

    Post:

    Home Office, UK Border Agency, Lunar House, 40 Wellesley Road, Croydon, CR9 2BY.

    Tel: 0870-606 7766 (Central Telephone Enquiry Bureau). Calls are held and answered in sequence, if not answered immediately please hold.

  5. Health

    Post:

    Department of Health, International Division. Area 326, 3rd Floor, 135-155 Wellington House, London. SE1 8UG

    Tel: 020-7972 2000

    Fax: 020-7210 4884/0

    Email: dhmail@dh.gsi.gov.uk

  6. En Route and Aerodrome/Heliport Charges

    See GEN 4.

  7. Agricultural Quarantine

    Post:

    Department for Environment, Food and Rural Affairs. Nobel House, 17 Smith Square, London. SW1P 3JR

    Tel: 020-7238 6000

    Email: helpline@defra.gsi.gov.uk

    Post:

    Department of Agriculture and Rural Development for Northern Ireland. Dundonald House, Upper Newtownards Road, Belfast. BT4 3SB

    Tel: 028-9052 4999

    Fax: 028-9052 5546

    Email: dardhelpline@dardni.gov.uk

  8. Aircraft Accident Investigation

    Post:

    Department of Transport. Air Accidents Investigation Branch, Berkshire Copse Road, Aldershot, Hants. GU11 2HH

    Tel: 01252-510300

    Tel: 01252-512299 (Accident Reports (H24))

    Fax: 01252-376999

    AFS: EGGCYLYX

    Email: enquiries@aaib.gov.uk